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CRM & Field-Operations

Field Inspection & Reporting

Capture issues in the field, on mobile.
Overview

What it does

Field Inspection & Reporting puts the platform in the hands of field teams. Officers capture issues on mobile with GPS and photos; each report is geotagged and routed automatically to the responsible team, with support for reinspections.

Features

Key features

  • Mobile capture with GPS location
  • Photo evidence attached to each report
  • Automatic routing to the right team
  • Manually assigned reinspections
  • Works on the move, syncs when connected

Benefits

  • Issues reported the moment they are seen
  • Accurate location and evidence every time
  • No re-keying between field and office
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How it works

From input to outcome

Step 1

An officer captures a defect on their phone

Step 2

It is geotagged, photographed and routed

Step 3

The receiving team actions and closes it

Use case

A patrol officer photographs a defect on their phone; it is geotagged and routed to the responsible team instantly.

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